Fill the form and we’ll reply within one working day. If it’s urgent, just call — Joanna answers between 9am and 5pm.
You’ll hear back from a real person — fast.
No tickets. No “we’ll get back to you within 5–7 business days.” Just an actual reply from Joanna or someone who knows your file.
Emails answered · within 1 working day
Calls picked up · within 1 working day
Free initial call · within 1 working day
Visit the office
M&B Tax Services Ltd Eastlands Court Business Centre St Peters Road Rugby CV21 3QP United Kingdom
Office hours
When you can reach a person.
Calls outside these hours go to voicemail — we’ll always ring back the next working morning.
Phone & office hours
Checking...
Monday
10:00 am – 5:00 pm
Walk-ins by appt
Tuesday
10:00 am – 5:00 pm
Walk-ins by appt
Wednesday
10:00 am – 5:00 pm
Walk-ins by appt
Thursday
10:00 am – 5:00 pm
Walk-ins by appt
Friday
10:00 am – 4:00 pm
Earlier close
Saturday
Closed
Email replied Mon
Sunday
Closed
Email replied Mon
Before you write
Quick answers to common questions..
Most enquiries are one of these. Skim them first — you might save yourself the email.
How quickly will you reply?
Within one working day, always. Most emails get answered the same morning. If it’s urgent (HMRC deadline, missed payroll, looming penalty), just phone — you’ll get a human between 10am and 5pm weekdays.
Is the initial call really free?
Yes — genuinely. 30 minutes, no pressure, no obligation. We’ll listen to your situation, suggest a plan, and quote a fixed fee if you want to go ahead. If we’re not a fit, we’ll tell you who is.
Can I switch from my existing accountant?
Easily. Most of our new clients arrive mid-year. We handle the paperwork — request your records, get HMRC agent authorisation, and have everything live within 1–2 weeks. The other firm has 14 days of professional courtesy to hand over.
Do you work with clients outside Rugby?
Most of our clients are UK-wide — we work just as well by email, phone and video as in person. Our office is in Rugby for those who prefer to visit, but you absolutely don’t need to be local.
Where can I find your pricing?
Each service page lists indicative pricing — see all six services here. Final fees are always quoted up front, in writing, after a free 30-minute call. No hourly billing. No surprise invoices.
Can I pay online?
Yes — for registrations, ID verification, consultations and ad-hoc service fees, we accept secure card payments via Stripe through our Online Services page. For monthly retainers, we set up a direct debit when you sign on.
Find us elsewhere
Follow along — tax tips, deadlines & the ocasional rant.
We post the things that actually matter for UK businesses: HMRC deadline reminders, tax changes that catch people out, plain-English explainers.